FAQ

We understand you may have questions before starting therapy. Here are some of the most common ones we receive.

FAQ

Find quick answers to your most common questions.

We’ve grouped the most common questions into categories to help you find answers quickly.

General Information

What can I expect during my first session?

Your therapist will listen to your concerns, discuss your goals, and suggest a personalized approach.

How long does each session last?

Typically 50–60 minutes, though duration can be adjusted based on your needs.

How often should I attend therapy?

Most clients start with weekly sessions, then adjust to bi-weekly or monthly.

Is everything I share confidential?

Yes, everything you share is kept private unless required by law for safety reasons.

Services & Approach

What types of therapy do you offer?

We provide individual, couples, family, and group therapy, as well as specialized services.

Do you offer online therapy?

Yes, sessions are available both in-person and online for your convenience.

Can I choose my therapist?

Absolutely. You can review our therapist profiles and select the one that fits best.

How do you match clients with the right therapist?

We consider your needs, preferences, and goals before recommending a therapist.

Pricing & Payment

How much does therapy cost?

Pricing varies by service. Full details are listed on our Pricing page

Do you accept insurance?

Some services may be eligible for insurance coverage. Please check with your provider.

Are there discounted packages available?

Yes, we offer session bundles for individuals and couples to make therapy more affordable.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and secure online payments.

Booking & Preparation

How do I book a session?

You can book directly online or contact us by phone/email for assistance.

Do I need a referral from a doctor?

No referral is needed — you can reach out to us directly anytime.

What should I prepare for my first session?

Simply bring an open mind and any notes about your goals or concerns.

What if I need to cancel or reschedule?

We kindly ask for 24-hour notice so we can adjust your appointment.

Still Have Questions?

Can’t find the answer you’re looking for?

We’re here to help. Simply fill out the form below and our team will get back to you as soon as possible.

FAQ

FAQ