Quick, practical answers to the questions travelers ask most
Book instantly on the Travra website or in the Travra App: choose location, dates, vehicle, and any add-ons, then confirm payment.
Yes — modify dates, vehicle or add-ons through your account or the app. Changes are subject to availability.
Cancel anytime before the rental start. Eligible bookings receive a full refund per the terms shown at checkout; some discounted rates may have restrictions.
Yes — same-day bookings are allowed when vehicles are available at your chosen pickup location.
Bring a valid driver’s license, a government ID or passport, and the credit/debit card used for booking.
Minimum age is 21. Drivers under 25 may incur a young driver fee depending on vehicle category and location.
Basic coverage is included. You can add supplemental protection plans during booking for extra liability and damage waivers.
Yes. Additional drivers must meet the same age and license requirements and be registered on the rental agreement.
Choose counter pickup or contactless digital check-in via the Travra App. Follow the app prompts for location details and key access.
One-way returns are supported for many routes. Fees and availability are shown at booking.
Notify support via the app. Late return fees may apply; contacting us early helps avoid surprises.
Book and manage reservations, unlock eligible vehicles, extend rentals, view documents, and contact support in real time.
A security hold may be placed depending on vehicle type and rental duration; the hold is released after inspection and return.
Report any damage immediately via the app or support. Damage fees depend on coverage selected.
Most rentals include unlimited mileage; specific vehicles or promotional rates may have limits. Fuel policy is displayed at booking.
Any post-rental charges (tolls, fines, damage, late fees) are itemized and billed to the payment method on file with an explanation provided.
Our team is here to help
Aventa Solis
“Travra made my weekend trip so easy! The booking was fast, the car was spotless, and I loved being able to unlock it directly from the app. I’ll definitely rent again for my next getaway.”
Veyra Trail
“The Travra team was incredibly responsive and professional. Pick-up and drop-off were smooth, and the digital check-in saved me so much time. Highly recommend their service.”
Altura X5
“I travel for work often, and Travra has become my go-to. Their cars are reliable, their support team is quick to respond, and their app makes managing trips a breeze.”
Choose your car, book online, and hit the road in minutes with Travra.
